There is default one that is in /styles/master1/c/ folder. If you want to replace it, just upload image with "caption-sub.jpg" name to the folder. Size should be 1920 x 320 pixels (6:1)

You can use Caption Image field in CMS to replace it on specific pages.

Or upload Category Image on category pages.

1. CMS - "Header" field

2. Ecommerce Category - category name

3. Ecommerce Product - product name

4. Blog list - blog name

5. Blog post - post name

6. News/Events item - news/events name


Blog and News/Events module also contain subtitle that is pushed automatically from modules

About the Team

Our Corporate mission is to provide exceptional service with satisfaction guaranteed.

John Williams


New York City

John, a co-founder of the family-owned company, brings a tireless ability to accomplish every task in a manner designed to reflect so very well on our clients. Involved in hospitality at an early age, he has the skills developed only from doing the hardest and most challenging jobs. His leadership is defined by respect, reliability, and the highest level of integrity. John and his wife reside in New York and are the proud parents of two daughters and a son.

Richard Williams


New York City

Richard is involved in nearly every project or task. A co-founder of the company, he recruited a team that works with a personal dedication to excellence. For over 30 years, Richard has had ownership and partner roles in hospitality and planning companies. Whether in marketing, sales or operations, he is known for an ability to sense the client's core needs and set up a plan to exceed their goals. Married with 5 adult children, he resides with his wife 30 miles east of Manhattan.

Julie Roth


New York City

Julie is one of the most engaging and respected executives in the industry. With a personal commitment to clients and an attention to detail, Julie enjoys a wonderful reputation among both corporate clients and business associates. From California to the east coast, from Canada to Mexico, Julie has created lasting professional relationships that transcend the assignment and enjoys a level of trust from her clients that only excellent performance can produce. She grew up near Main Line, Pennsylvania with a strong Canadian heritage and is well travelled both domestically and internationally.

Carolina Neri


New York City

A people person by nature, Carolina has an innate ability to create those special client relationships. Her ability to tackle any situation or task with comfort and dexterity makes her an invaluable resource. With good knowledge of international markets and various culture backgrounds, these skills enhanced our customer service portfolio, adding to an effective work at American Guest USA. Native Brazilian, Portuguese speaker, with more than 6 years of experience in coordination and management of projects, Carolina has a Bachelor's Degree in Hospitality Tourism Management - New York City College of Technology/CUNY.

Vanessa Alfonso


New York City

Vanessa is the consummate professional in the design, sourcing and planning of corporate Incentives and Meetings; as well as larger leisure groups. A native of Colombia, she has been involved in similar programs in France and Holland. Speaking and writing to clients in Spanish, French, and English, she focuses on serving clients from France, Spain, South and Central America, and Mexico. With her experience across multiple industries, she offers clients a multi-cultural understanding of their special requirements so that programs exceed client expectations. She is known for her attention to detail, depth of design and uniqueness. She is concise and very well organized for both the client and the supplier. Married to a French national, she has two sons and resides in New Jersey

Maria Basiou-Petropoulou


New York City

Maria Petropoulou is among the longer tenured staff members. She joined the Accounting Department nearly 10 years ago after working at HSBC-USA. In her role as a Controller in the company, she focuses on the key financial analytics and assists management in maintaining banking and financial relationship and on efficient A/P and A/R tasks. She works very well with both clients and suppliers alike. Maria has a BBA from Zicklin School of Business - Baruch College. Originally from Greece, she in now a resident of NYC where she resides with her husband.

Sanaz Masserat


New York City

Sanaz Masserat moved from Bologna, Italy, to attend and graduate from the University of Los Angeles, California. She speaks fluently Italian, Farsi, English and French and as well as Spanish and Arabic. Sanaz has worked in Event Planning and Management for 10 years, 8 in NYC. She enjoys the planning and execution of successful events and incentive programs all along meeting strict deadlines and keeping a contagious, energetic smile along the way. Sanaz enjoys visiting beauty spas, trendy restaurants as well as shows in the city to acquaint herself with new amenities and services.

Kelly Colmenares


New York City

Kelly Colmenares, is a graduate of the University of Florida, with a degree in tourism and events management. Born in Caracas, Venezuela, Kelly was raised in New York and Miami. She is bilingual in English-Spanish, and speaks and understands Italian as well which she learned while studying abroad. She relocated to New York to pursue a hospitality career. At American Guest, Kelly is primarily an incentive planner.

Ashlee Ernst


Austin, Texas

While Ashlee grew up a California resident she is our in house “Vegas Expert”. After spending 11 years working in hospitality on the Las Vegas strip she decided she needed a change and relocated to Austin, Texas. Ashlee has always had a passion for travel and continually looking for the new “it city” to explore or country to visit. Her most recent travels have taken her to Bali to further explore her other passion for yoga. She is always willing to go above and beyond for our clients and makes sure that no detail is missed when planning your perfect trip!

Colleen McQuone


Atlanta, Georgia

Colleen McQuone, HMCC is the new Director of Medical Meetings at American Guest USA. She brings fully 18 years of direct experience organizing medical meeting. As the Medical Meetings Director, she will bring her expertise into expanding American Guest’s scope of services. She understand the Healthcare Market, and with her HMCC she is credentialed as an expert in this field. For medical clients, there is a single source for domestic and international meeting planning. She continues as the founder and owner of ‘McQ1 Meeting and Events’, a meeting specialist in the physician, clinician, and allied health care fields. She resides in Atlanta, Ga, but the world is her home. As a global planner, she has traveled the world and loves to merge her experience in the industry with her love to travel.


EXCEED CLIENT EXPECTATIONS - Our goal with every assignment.
Let us show you how we can exceed yours.

SEO Content appears the first in source code and on the very bottom of page. Its placement depends on Module.

1. Edit it in CMS "SEO Content" Content Area on normal CMS pages.

2. E-commerce categories have it in "SEO ("SEO Content")" section.

3. E-commerce Product is editable in "SEO Data (Content)" section.


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